I have a 93-year-old patient that I care for. I have been her caregiver for over a year. She uses a walker and has shown early signs of dementia. At the same time she is very sharp. She likes to go out and do things that aren’t really necessary. How do I learn to say no? She has gotten very hard to deal with. It makes for a very frustrating working environment,If you say no to her. my resources are very thin. I don’t have a lot of money and patience to waste on things that quite frankly don’t matter. She wants to go out and buy things like dresses and shoes and she has no reason to waste money like that.
If they agree to the shift & it includes transport it is agreed beforehand. They will arrange or escort by taxi instead (client pays).
If you yourself are unable to drive your senior places other than required shopping and appointments, simply let your senior know this.
I too was a single mother with a small daughter. I was living pay to pay. I had just enough money before payday to buy enough meat/cheese an 2 rolls for lunch for next 2 days. When I went to get my stuff for the second day, it was gone bag and all. Everyone thought it was funny someone stole my lunch. Not me, I had no money.
So you put those boundaries up. Yes, I can do this, nope will not be able to do that. Remind ur employer its your car. A car you cannot afford to replace.
I had a client that got mad because I wouldn't use my ID to get more items for her from a food pantry. After that, she made my life a living hell and started accusing me of things i didn't do in her home. Then she had a complete meltdown with her CSW worker. The CSW worker was angry at me and said that we were a bad match. I told her that everything was fine until I said no to a request of getting more food from the pantry. I was following the company's integrity policy that we don't do special favors outside of our established care plan. We have care plans to follow. Anything extra falls on us. This is where we open up Pandora's Box of problems for ourselves.
In my case, I have problems with clients cancelling their services with me if I don't adhere to their rules. My clients like to leave their home health aides in their home while they run the streets to visit with neighbors and go to church. The agency I work with is okay with it even though we are suppose to be with client at all times. If a client goes out and falls, the first thing they are going to do is blame the aide. If something gets misplaced in their home, guess who gets accused of stealing even though they may find the item and don't tell the agency.
Your child will grow, as will your expenses. Would you like to explore other paid jobs or study options towards a better paying job in the future?
But it needs to be 1. Safe 2. Agreed 3. Fairly paid for
Is the issue that the client cannot REASON you are an employee? Is expecting you *her friend* to take he out & buy cakes etc?
The bottom line is you are an employee. As such you are paid for your time. Being paid for travel costs is fair & reasonable.
Is this a direct employ from the 93yo client? Or through an agency or relative?
Who pays you?
If minute mileage calculations are not understood with the person who pays you.. Could you strike a new deal for a fair but increased hourly rate instead?
I take the brunt of it all. Every one passes the buck onto me. Without caring how I may feel about things, agency included. I feel like there is no set schedule and it’s just whenever she feels like it. I’m not getting paid extra to do these tasks. She has a problem with paying the agency mileage. I’m looking for help with a strategy to combat all these issues I’m
having with her. No one is helping me, everyone is enabling her behavior. Hoping I can get advice on here. Thank you for your reply.
Id say take her out do things with her but absolutely don't let her push you to far. Ya gotta put up boundaries. I tell mom, only to stops today. Or only in the am not pm. They don't like boundaries but that's just too bad.
As sounds like it's important that she gets out, but don't let her make you feel bad if on occasions your just having an off day , but remember how good it is for her to get out
Ask them the parameters, eg after a certain number of hours out do they want you to coax her back home etc.
I had a client that got to a point that she only wanted to take buses while on these shopping sprees. I tagged along. However, one day while on one of her shopping sprees in Walmart, she kept walking from one end of the store to the next and back. She had weird shopping habits. It got to be more strained because she walked like a snail while crossing the street. People drive crazy here in DC and she was out in the middle of a large intersection when the light was about to change. We can't tell them anything because they will call the office on us and report us. Anyway, that Walmart trip did it for me. Of course, I ended up taking all of these bags on the bus that were heavy. It was the worst trip ever. She hit the food bank one day and wanted me to use my ID to get extra food for her. I didn't do it. Finally, she asked for more juice and another dozen of eggs. Again, I was stuck with carrying bags of stuff while we hopped buses.
I didn't mind the shopping earlier during the case, but something towards the end of our client relationship seemed off with this lady. Later she developed a paranoia towards me and when I showed up for my shift, refused to open the door. She got to a point like she didn't want it to appear that I was her aide and didn't want me to sit next to her on the bus. I had no problems wearing my regular clothing to blend in, but the company wanted us to be in full uniform.
The pay sucks. I get it. Sometimes, it feels like we are not being paid for the work that we should be doing and that is actual patient care. Now companies want us to burn our gas to transport patients to doctor's appointments, outings and other activities that we did not do in the early days of home care because it was not mandated back then. Now it has become more or less a social event for them. Home Health Care still sticks with the rule of not driving a client so we are protected by that rule. It's too much of a liability. All I can say is make sure you have commercial insurance if you are using your car for any activity dealing with these clients, and let them know how far you are willing to travel. If they are mid range dementia and prone to sundowning, my answer is no to the agency. It is too much of a liability.
My issue is that I feel I am getting taken advantage of. My company does provide mileage but she made plenty of comments stating she doesn’t want to pay mileage. In the beginning, I didn’t mind because the places she wanted to go were only about her neighborhood. Which is less than a mile. I never take any money from her for gas or report my mileage I’m using my gas and running my car into the ground taking her to all of these places. She seems to get in moods where she wants to do whatever she feels at a certain time. There are no set days it’s whenever she feels like going out! I really feel like I am getting manipulated and used of all of my resources. I have a young daughter and gas prices are very high. She always wants to go out to eat and I don’t have money to pay for my own food. This is where the problems lie.
I don’t mind the grocery store trips and doctors and dental visits. Those are important.That’s not an issue at all! It’s when on a random Tuesday at 5 pm she gets a hankering for cheesecake in a mall or to exchange her shoes. That’s when I have a problem with it. There’s no structure and I feel as if I’m her personal driver not a caregiver. I’m also not getting any extra pay for doing these things. I feel like I’m getting taken advantage of.
Her home caregiver took mom out most days to shop because that's what mom liked to do. Caregiver didn't bat an eyelash when mom chose the ring and paid for it with her credit card. Mom started wearing it right away.
I noticed and asked about it because it's a flashy and heavy pave' crystal ring, and I wondered why she thought she had to have it. Mom said very seriously, "Because it's the only proper way to to do it." I thought about insisting that they return the ring, but decided that since mom was getting so much enjoyment out of it, she might as well wear it. She did.
I still have the ring. It's nothing I'd ever wear, but every time I see it, I think of mom and Elvis, and I smile.
At 93 she's losing her ability to participate in activities that she did when younger. My Mom is 94 and she's got osteoarthritis all over so even though she attempts to garden and do housework, it is far more difficult with each passing month. She can still drive well and enjoys going grocery and clothes shopping (more like browsing, doesn't buy much but likes to check stuff out in person).
Does your client have a PoA? If not, then maybe this is topic worth broaching with her. She needs to know that if she doesn't have one assigned, the county will eventually become her guardian and they will call all the shots. She may want to consider making certain decisions while she's still in control, like moving to a continuum care community where she'll get everything she needs in one place. If she's still in her home and thinks she'll be there till "the end" without a PoA... that's magical thinking.
Your reason for not allowing this woman to do the activities are completely irrelevant unless she is in danger either to herself or others--that is to say "incompetent under the law". Then it is the business of her POA or guardian, not yours.
My issue is that I feel I am getting taken advantage of. My company does provide mileage but she made plenty of comments stating she doesn’t want to pay mileage. In the beginning, I didn’t mind because the places she wanted to go were only about her neighborhood. Which is less than a mile. I never take any money from her for gas or report my mileage I’m using my gas and running my car into the ground taking her to all of these places. She seems to get in moods where she wants to do whatever she feels at a certain time. There are no set days it’s whenever she feels like going out! I really feel like I am getting manipulated and used of all of my resources. I have a young daughter and gas prices are very high. She always wants to go out to eat and I don’t have money to pay for my own food. This is where the problems lie.
I don’t mind the grocery store trips and doctors and dental visits. Those are important.That’s not an issue at all! It’s when on a random Tuesday at 5 pm she gets a hankering for cheesecake in a mall or to exchange her shoes. That’s when I have a problem with it. There’s no structure and I feel as if I’m her personal driver not a caregiver. I’m also not getting any extra pay for doing these things. I feel like I’m getting taken advantage of.
She LOVED being 'independent' enough so that she could shop for her grandkids and have presents carefully wrapped--something she had lost the ability to do.
She also wanted to eat lunch out almost every 'working day'.
I was being PAID to be her 'independence'. Her family was so happy that SHE was happy, it worked out.
Nothing she loved more than 'sample day' at Costco.
This was a really ironic dynamic for me as I really don't like 'window shopping' as a rule, and my family found it amusing that I was essentially being forced to shop--a Lot.
My only concern for you is that YOU are the one paying. We had very strict rules about the CG stepping over the line and buying things for their clients.
If she's spending her own money, then there's not really a problem. Except, as you pointed out, you'll have all that junk to get rid of at some point in time.
Now that her back is getting better I'm really struggling with knowing that it's going to start again! And she never seems to appreciate the cost , time, and work it causes, not to mention the stuff that is collecting, that someday will be my job to get rid of!
It's been so frustrating, I can imagine how harder it is if it's a paid caregiver job.
I do really think it helps keep her aging less fast, but I'm definitely ordering the books on Alzheimer's that was suggested.
Sorry for the long winded vent
I just know it really helps her, and really it's all she has so I keep doing it
If so she is your employer and you do what she asks AS LONG AS IT IS SAFE.
If someone else hired you or is paying you then you discuss your concerns with your employer.
You say you don't have a lot of money to waste on things that quite frankly don't matter. (I am leaving your lack of patience out of this for now)
Are the items she shops for come out of your pocket? If not then it is not a waste of YOUR money.
Now if you are footing the bill for these outing and NOT getting reimbursed that is a different matter.
Getting back to your lack of patience.
Being a caregiver to anyone particularly a person that may have dementia requires patience.
If this is something you lack it might be time to find another line of work or another client that is less demanding.
You are an an autonomous being you can say NO at anytime.
The catch is, you are an employee and generally when the employer asks the employee to do something the task is carried out.
And I totally agree.
I wouldn’t say anything to her about buying clothing or accessories. If she can afford them, let her enjoy shopping.
She may be bored or needs some type of stimulation in her life. Find things that she likes and encourage her to do a variety of activities.
The senior centers offer all kinds of activities.
Select an afternoon or two you'll take her out to do things she wants to do, and remind her that is the schedule and no more outings will take place. Such is the nature of dementia that they can get belligerent if they don't get their way. Distract her with snacks, activities and other things that keep her mind off of what she really wants. Realize that suffering from dementia means your client is hyper focused now on precisely what she wants all the time.....which may come off as being "sharp" when it's more of an obsessive/compulsive kind of thinking pattern. Distraction can help.
Pick up a copy of the book Understanding the Dementia Experience by Jennifer Ghent-Fuller on Amazon so you can learn about dementia and how to deal with your client most effectively.
Good luck.
If your patient is your employer, then you should make an attempt to contact her family to keep them in the loop