Signify Health sent a nurse to assess my parents in 2022, which was fine, and for the last several months have been calling to set up assessments for this year. We have scheduled several times only to have them cancel, the most recent being today. Also, once an appointment has been scheduled, more calls may follow from agents who apparently don't know that an appointment has already been scheduled. It has become almost harassment for me. Is it alright for me to just tell them no at this point?
I can see why some people may find this rather intrusive.. I asked my PCP and she said this is common for insurance to help identify certain markers of health that may be early to diagnose. She said it keeps doctors on their toes as Signify Health would pass on the info. The reason that insurance does this is they see a significant value in dollars and cents with additional screening as a second set of eyes, that their insured stay as healthy as possible.
I understand about those cancelations. They may be because the clients ahead of you are taking longer. Plus the scheduling system is loading up the workloads of their staff. It is more of a problem when my husband and I try to schedule for the same time because we get calls from different schedulers.
Try contacting them to ask them to stop. Otherwise, ignore them and eventually they will go away.
I would call and cancel the appt. I would tell them numerous appts have been made and canceled. Then numerous calls from agents after an appt has been set up. (Their system should be such that there are notes saying an appt has been made so no need to call u other than to confirming appt) Also, you have checked them out with BBB and they do not have a good rating. You are going with someone else. Please remove me from your phone list and any other lists you may be on.
If not, why are they calling and asking to assess?
If this is the case they are fishing for the health care contract.
It is open enrollment season likely that gets all this nonsense going.
Lots of complaints filed for Signify Health with the BBB for the promised gift cards that are seriously delayed. They seem to be a no cost service associated with Medicare Advantage plans. Google them. I'm sure you can refuse whatever service you choose not to partake of.