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I had been using a temp agency per hour with mom. I 'm transitioning to 24/7 coverage with a different group of people. I contacted the old company that i only needed them for 2 and not 3 days now.



They called the aid currently with my mom who promptly told my mom she's quitting after today because she doesn't' want to work 2 days for her now.





So no notice and my mom , not myself was notified with no notice.

Not normal. Very unprofessional. I also worked with 3 agencies. That was the only way I could ensure coverage.

There are a lot of flaky people that work in this industry.

Just push forward.
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Reply to brandee
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That was wrong on all counts
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Reply to Graceandpeace65
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Sadly, it probably is “normal” but certainly not professional. As you said, it is a “temp agency,” so changing caregivers and agencies would be a very regular occurrence. It was this particular aide who was unprofessional and the temp agency can still provide aides through the transition.
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Reply to MissesJ
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What does the original contract with that agency say about it?

I understand that most aids want a minimum of 30 hours per week per client, and this is much easier in terms of scheduling aids. But just quitting like that is definitely unprofessional and shocking.

I would contact them and say if they don't figure out a better solution you will be informing people on Nextdoor.com about this terrible experience. If the agency admins have a brain they will scramble to make it right.

Then again, maybe it's better that they fired themselves. They showed who they really were, so best to believe them.
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Reply to Geaton777
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Depending on the country, that’s criminal, to be reported to the police. Abandoning a helpless, elderly person.
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Reply to ventingisback
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Anxietynacy Jun 25, 2024
If she left in the middle of a shift and didn't call the office, maybe. But no she told them when her shift was over. Every one has a right to call in sick. Even caregivers. It's up to the temp agency to fire her or not, and up to the agency to fill in for her
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The temp agency should find a new person. But they won't unless they think they will get more work from you. If there not getting a possibility of more work then they won't care. It's all about the money .
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Reply to Anxietynacy
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I'm not sure about "normal" but in my experience lots of changes occurring in scheduling has occurred with my dad, using 3 different agencies. In the beginning they nod their heads about the importance of consistency with caregivers, but in time, with all three I found people starting changing up. NOW, my dad is VERY DIFFICULT to work with, so that is a factor I'm sure also.
On the other hand, I think some caregivers do want a minimum number of days of regular work, even via agency. So maybe that is a factor for you?
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Reply to strugglinson
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