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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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CareShare~ Doubt she'll get any $ back. Like getting blood from a turnip. Relative is an idiot when it comes to budgeting and living within one's means. He's in debt up to his ears, especially now that he's cut off from Mom's SS $. Might get some $ back from a bank account that was insured but it's a long shot...he did not tell them who he was or that he was getting into her $ so, to me, that's impersonating her aka ID Theft...we'll see...she'll need money soon since she has advanced Alz.
William, That is absolutely awful. I'm sorry you and your mom are going through this. I wish I could give some advice, but I have none, except to see a lawyer. I hope you get some of the $ back and that he is punished. Did you call the medicaid office and explain everything and see what they can do? I hope things work out for you and your mom.
I suspected something was wrong last summer and ran Mom's CR to find her almost $100,000 in unexplainable debt. After many months of my own investigation I found that this same relative had been using Mom's credit cards (he changed the mailing address to his) and opening new accounts online using her SS# but his address. He sporadically sent in monthly payments and milked the credit companies for all he could get before the cut him/her off. He also transfered lots of money over the years into his own account and his company's account. I put an immediate freeze on her credit, contact everyone to close any open accounts and am working with 19 creditors. So far 17 have backed off. The remaining two are a credit card and a checking account that went into a negative balance. I did also file a police report for ID Theft but they are not investigating because they say it's too hard to prove. Unfortunately Mom is now penniless and because of the transfers to money into a relative's account she is prohibited from getting MedicAid (5 yr look back policy).
I wish I could say that your situation is unusual, unfortunately, in this forum, it is all to familiar.
Read the link in my post above...it is a lot of work to protect parent's assets, but less work than having to take a family member to court.
Immediately check bank accounts and credit reports. Place a "freeze" on the credit report. That way, no one can take out a loan, credit card, etc., in your Mom's name without notifying her first.
If this behavior continues, notify the elder protection agency in your area for advice.
You really do need to act swiftly and without remorse or there will be nothing left for your Mom's care.
PS: if the old POA had already been revoked why didn't your family contest the loan to the bondsman?
Here's an example for you - after Mom moved in with us (and her house was still up for sale), he got arrested and couldn't afford his $9000 bond, so he got a "collateral loan" with the bond company, putting his mom's house up as the collateral. He gave a copy of his old POA to the bond company and they accepted it. Of course he didn't pay back the loan and the bond company got part of the proceeds from the sale of Mom's house. He has been told several times his POA is revoked but that doesn't stop him. It's like following a walking disaster, cleaning up the messes he creates.
What do you mean to his "own benefit?" Is this relative taking funds from your parent's accounts? If so, contact an attorney and have them send the relative a letter that makes him/her aware that you have a new POA that supercedes the old one and they are not to access accounts, assets, personal information, or make medical decisions for your parent. Then I would check bank accounts and credit reports for any irregularities. Let the banks know that the former relative's POA has been revoked and remove their signature card. Report any theft of funds, etc.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Read the link in my post above...it is a lot of work to protect parent's assets, but less work than having to take a family member to court.
Immediately check bank accounts and credit reports. Place a "freeze" on the credit report. That way, no one can take out a loan, credit card, etc., in your Mom's name without notifying her first.
If this behavior continues, notify the elder protection agency in your area for advice.
You really do need to act swiftly and without remorse or there will be nothing left for your Mom's care.
PS: if the old POA had already been revoked why didn't your family contest the loan to the bondsman?
Good luck