We recently placed my father in a memory care facility. The facility we found is small and provides all the care we feel he needs.
My issue is we never get any sort of update on my father unless we stop by to see him or email questions on how he is doing.
I realize now I should have asked this question during our process of finding the right facility.
Am I wrong to have expected the facility would provide more updates on how my father is doing?
I am one of 6 children (my mother has passed away) so at a minimum we are visiting my father 2-3x a week. He doesn't ask to call us as he doesn't remember he has any children.
My issue is our calls to the facility (he is one of 8 residents in a memory care home) go unanswered, or the mailbox for the person who manages the house isn't set up, another staff members mailbox is full, appointments are set up online to visit then when we arrive we are told - we should have called first (yet the phone isn't answered). Extensive forms we submitted with all of my father's health and personal information seem to have never been delivered to the staff. It's these types of things I find worrisome, but not much more we can do than keep visiting and making sure he's OK.
Also please know we fully understand the care of the staff at this facility is paramount to us. It's a learning curve now for us on how to navigate this new stage of care for our father.
I am going to call and ask if we can schedule some sort of follow up "care meeting". I like that idea.
I KNOW he is getting better care there than when he had to rely on me 24/7. Whenever I visit/call, I sincerely thank whomever is there for their excellent care. He is 20 miles away and I wish I could have found a spot closer to home for more frequent visits, but this AFH is the best one for him and I have full confidence in them. I truly wish all you caregivers out there the best in finding the place that works for you and your LO. Peace of mind has no price.