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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I acknowledge and authorize
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I consent to the collection of my consumer health data.*
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I consent to the sharing of my consumer health data with qualified home care agencies.*
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
My mom complains .. I pushed the button X number of times no one came… Well, mom , did you wait in between…no,
my mom expects someone immediately… not going to happen.. staff needs cloned .. what’s the care ratio where your loved one is ? I have just found most every time my mom complains , her expectation is too high. If you think your loved one is not getting the proper care speak to the administrator.
I try to get my mom to ask for whatever else she needs when staff has been in to help her.
Because our senior LOs can develop short-term memory issues at any time, I would go visit her and then push the button and see what happens. I'd do this on more than one visit. You can deal with it depending on what you discover.
You're leaving out all the details here! Does the staff NEVER respond at ALL? Does it take the staff 10 minutes to respond? 20 minutes, an hour? Is the 'someone' you care for in AL or Memory Care?
The 'someone' you are caring for is suffering from dementia/Alzheimer's, per your profile, which means everything said MUST be fact checked even more so than would be done for an elder w/o dementia/Alzheimer's. I found my mother was telling wild stories 90% of the time when she told me things that were going on in her Memory Care ALF. Be careful what you believe until it's thoroughly fact checked.
And you may want to write a question that's a bit longer than just a title in order to get comments that address the actual problem.
Yes, the administration of the facility in question. This is a matter of management, of staffing issues, and of reporting accuracies. Is there any sort of camera in the room of the individual you are asking about? Are you certain that Assisted Living is still the choice for this particular elder? Is he or she incapable of moving about to seek help if no call button is answered? That is to say is this individual now too helpless to be in an assisted living situation where usually it is accepted that the person can move about to seek help? I wish you the best. Speak with the administration. I hope you get answers that satisfy you.
Blue85, it can depend on what the Staff is doing at the time the call button is pushed. It's like a hospital triage system, those that have medical emergencies will be tended to first.
And it can depend on what shift this is happening. In the evening there is usually less Staff. I remember one evening I was visiting my Mom and we were sitting in the dining room. The Staff was trying to get the east wing residents ready for bed, thus work their way down the hall to the west wing.
Sure enough, some residents who were already for bed started to wander out in the hall. People in pj's going every which way, thus it was like herding cats for the Staff. I can see where a call button may be missed.
My Dad had an emergency alert pendant, so when he fell he would push the button on the pendant. Dad said it was hours before anyone arrived, but in reality a Staff person was there within minutes. It may have been a wait for a second Staff person to arrive to have 2 people lift Dad up.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Well, mom , did you wait in between…no,
my mom expects someone immediately… not going to happen.. staff needs cloned .. what’s the care ratio where your loved one is ? I have just found most every time my mom complains , her expectation is too high. If you think your loved one is not getting the proper care speak to the administrator.
I try to get my mom to ask for whatever else she needs when staff has been in to help her.
The 'someone' you are caring for is suffering from dementia/Alzheimer's, per your profile, which means everything said MUST be fact checked even more so than would be done for an elder w/o dementia/Alzheimer's. I found my mother was telling wild stories 90% of the time when she told me things that were going on in her Memory Care ALF. Be careful what you believe until it's thoroughly fact checked.
And you may want to write a question that's a bit longer than just a title in order to get comments that address the actual problem.
This is a matter of management, of staffing issues, and of reporting accuracies.
Is there any sort of camera in the room of the individual you are asking about?
Are you certain that Assisted Living is still the choice for this particular elder? Is he or she incapable of moving about to seek help if no call button is answered? That is to say is this individual now too helpless to be in an assisted living situation where usually it is accepted that the person can move about to seek help?
I wish you the best. Speak with the administration. I hope you get answers that satisfy you.
And it can depend on what shift this is happening. In the evening there is usually less Staff. I remember one evening I was visiting my Mom and we were sitting in the dining room. The Staff was trying to get the east wing residents ready for bed, thus work their way down the hall to the west wing.
Sure enough, some residents who were already for bed started to wander out in the hall. People in pj's going every which way, thus it was like herding cats for the Staff. I can see where a call button may be missed.
My Dad had an emergency alert pendant, so when he fell he would push the button on the pendant. Dad said it was hours before anyone arrived, but in reality a Staff person was there within minutes. It may have been a wait for a second Staff person to arrive to have 2 people lift Dad up.