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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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What can I do when my mother who is in a CH has had things going missing from her room. I have already made the manageress aware of this and she said she will speak to the carers as it is 'not on' (her words)
Put a camera in her room. Also, we just moved my MIL to a memory care facility and her neighbor is a wanderer and a "taker." Could it be something like that? Also, take an inventory of items, then keep the door locked at all times. When something goes missing, then it could only be the staff because no one else would have access.
Just a little tip that I use. The top of a Tic-Tac container can be removed and it will hold three AA batteries or four AAA batteries. I think it is possible for loose batteries to short out if not contained. If you were to use this method for the 2032 or button batteries something should be laced between them.
Thanks for all replies. Firstly 'not on' a UK saying for not acceptable. Secondly all my moms clothes are labelled and although sometimes they too go missing are usually returned in time. There is no money or things of value in moms room as was advised on arrival, The things that go missing are the daily things she uses like bottles of water & toiletries which I bring in regularly. Although these are not expensive I feel that its the principal that these are going missing. No mom is not hiding or throwing them away as suggested, they are definitely being taken. Other than this problem mom is happy in this very small CH but it is unsettling for her that this is happening.
Got to say, in NJ and DE they are not allowed to use seatbelts unless the resident can unbuckle it themselves. Otherwise its a restraint.
I took nothing of value to the AL or home. Mom was never a jewerly person so no problem there. I took pictures a everything she owned. This is how the laundress found her clothes. I took a picture of her glasses. But Mom used to get in her closet and throw clean clothes in the laundry. She was never a purse person so didn't need a wallet. I noticed her room wasn't being dusted and I asked why. Because some expensive nick nacks had been broken so HC had been told not to dust where these things were. The problem was, they dusted nothing. Not the headboard, not the window ledges. Its hard to blame anyone because you never know what the resident will do. Other residents are allowed free rein. So, my Mom had the minimum in her NH. Not even a winter coat. I felt I could take that with me if I needed to take her out.
Things do go missing in Homes. I had a Patient that used to go into others rooms and steal the candy from their bowls or steal flowers she liked off their wreaths on there doors. Additionally electronics need to be cleared by staff ..as old ones can be dangerous to all . Had another patient who had a floor lamp . It had a piece of wood near the bulb ( so it wouldnt wiggle) We had to take it and replace it with one we happened to have in storage ( from others that had passed i assumed) If its a nursing home, dont keep cash beyond a couple bucks. There is usually a canteen that has her money recorded and gives her credit for it. Ive had to remove 9 pairs of scissors from a room ( 3 at a time i kept finding htem) As the patient kept cutting off her wheel chair seat belt and falling ( she was a seamstress lol)
thx sometimes when things go missing, in my head (sorry) im thinking WHAT the He!! I spend an hour organizing her large clothes closet...and before I know it...everything is moved around. so I need AA batteries, I know she has some. cause I put them in a clear shoebox on the shelf. no where to be found. I finally found them. I remember telling the geriatric dr this...and she said - don't leave anything in the room that you want to use (like batteries) She advised I should keep those in my possession (I always carry a fabric carry all bag. I even carry my own reading glasses for sewing her buttons etc. BECAUSE I can never find them when I need them. I put them in her little sewing tin and they are always gone
You’re right, Wally. My mom once hid her wallet under her dresser. WAY UNDER! For the life of me I don’t know how she got down there and back up. Then, she forgot and called the police! She thought she was being stalked and her “stalker”broke into her apartment and stole the wallet. Geeze. At least the officer was nice-looking!
yes, what is missing? my mom hides stuff. she has a purse and a wallet, but nothing of real value inside(a little cash& ID). she keeps her purse hidden inside a hanging jacket. one day I checked inside the purse and the wallet was gone. even tho theres not much inside the wallet I was still upset it was missing. well the wallet was in her chest of drawers along with her Jewelry(just costume etc) I read somewhere that someones LO hid things under the mattress. make sure all her things are labeled with name or room number. I know that wont stop someone from taking...
“Not on” what? What’s going missing? If she has things of value or heirlooms in her room, you may want to remove them. My mom actually had a chair go missing once when they told me they had removed it for cleaning. I was also told she knocked her television off the table and broke it as well but we’re suspicious of that.
Things go missing. Laundry, personal care items, books, etc. I never knew whose clothes Mom would be wearing when I visited and I once saw her slippers on another resident. But, she was clean and dressed so I didn’t say anything. All her possessions, down to her clothing, was kept in a log at the nurse’s station. I learned that she, herself would throw things away. She threw away countless combs and toothbrushes and once, her false teeth. She also went into other patient’s rooms and took things. Once she “boosted” a family photo album and then showed it to me, totally confused by pictures of all these people she didn’t recognize.
If she has anything of value in her room, remove it immediately. Explain you’ll keep it safe for her. Staff wasn’t much help when stuff of my mom’s disappeared unless they found it in the trash.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
If you were to use this method for the 2032 or button batteries something should be laced between them.
I took nothing of value to the AL or home. Mom was never a jewerly person so no problem there. I took pictures a everything she owned. This is how the laundress found her clothes. I took a picture of her glasses. But Mom used to get in her closet and throw clean clothes in the laundry. She was never a purse person so didn't need a wallet. I noticed her room wasn't being dusted and I asked why. Because some expensive nick nacks had been broken so HC had been told not to dust where these things were. The problem was, they dusted nothing. Not the headboard, not the window ledges. Its hard to blame anyone because you never know what the resident will do. Other residents are allowed free rein. So, my Mom had the minimum in her NH. Not even a winter coat. I felt I could take that with me if I needed to take her out.
sometimes when things go missing, in my head (sorry) im thinking WHAT the He!!
I spend an hour organizing her large clothes closet...and before I know it...everything is moved around. so I need AA batteries, I know she has some. cause I put them in a clear shoebox on the shelf. no where to be found. I finally found them. I remember telling the geriatric dr this...and she said - don't leave anything in the room that you want to use (like batteries) She advised I should keep those in my possession (I always carry a fabric carry all bag. I even carry my own reading glasses for sewing her buttons etc. BECAUSE I can never find them when I need them. I put them in her little sewing tin and they are always gone
Give Wallycat a hug. 😁
my mom hides stuff. she has a purse and a wallet, but nothing of real value inside(a little cash& ID). she keeps her purse hidden inside a hanging jacket. one day I checked inside the purse and the wallet was gone. even tho theres not much inside the wallet I was still upset it was missing. well the wallet was in her chest of drawers along with her Jewelry(just costume etc)
I read somewhere that someones LO hid things under the mattress.
make sure all her things are labeled with name or room number. I know that wont stop someone from taking...
Things go missing. Laundry, personal care items, books, etc. I never knew whose clothes Mom would be wearing when I visited and I once saw her slippers on another resident. But, she was clean and dressed so I didn’t say anything. All her possessions, down to her clothing, was kept in a log at the nurse’s station. I learned that she, herself would throw things away. She threw away countless combs and toothbrushes and once, her false teeth. She also went into other patient’s rooms and took things. Once she “boosted” a family photo album and then showed it to me, totally confused by pictures of all these people she didn’t recognize.
If she has anything of value in her room, remove it immediately. Explain you’ll keep it safe for her. Staff wasn’t much help when stuff of my mom’s disappeared unless they found it in the trash.