We hired a personal support agency to help provide care for the mentally disabled son of our elderly mother. Recently we caught the director inside their home trying to obtain the deed to her house & asking for all of her financial information (bank accts, CDs, account numbers, etc) Why do you think she would be asking for this information (& deliberately circumventing her POA!)? What should we do about it?
Just ask the director what the purpose of this is. Inform her that you are POA and can also help provide such info and also that you want to be included in the inquiry and any care plan or recommendations they may make.
You can also check the BBB to see if there are any problems reported with this Agency. If you think that something inappropriate is going on...fire them AND REPORT them to all moms creditors, banks, etc. to make sure they don't use the info obtained to date to do anything illegal or steal identity ..
Society cannot continue to allow this. We MUST stand up to these abuses.
See All Answers