How do you deal with early morning phone calls from a confused LO who has no sense of time?

How much assistance is there at the facility?

My first thought would be to get her checked asap for a Urinary Tract Infection, which often has no other symptoms than confusion and/or agitation in elders.

Does she remember that there is staff on call?

Have her tested for a UTI asap. It may be something as easily treated as that. If that’s positive, great.

If that’s negative perhaps she’s disoriented from the move?
Does she have a geriatric doctor? Is the AL accustomed to dealing with dementia residents? Have they said anything to you about her behavior yet? The symptoms you’re describing, if they continue, would render her too far along for just assisted living in my area. More like Memory care.
Dont worry too much about her sweet personality changing, my Mom always was sweet and never changed thankfully.

My mom's frequent UTIs were stopped by the use of a probiotic called RePhresh (I think that's what it was called) and the once a month use of a prescription vaginal cream, prescribed by her Gyn doc.

If you find out its not a UTI, then consider the AL now. She should not be alone at this stage. Once in the AL take the phone away. She won't need it.

If a UTI make sure she has a catheter done to get all the infected urine. They will start antibiotics. Watch her. My Mom was ok one day and was lethargic the next. Found out she was given an antibiotic with penicillin in it and she was sensitive to penicillin. Once it was changed, she was better. Sometimes it takes a few tries to find the right antibiotic. Start her on cranberry tablets and a probiotic. My Mom had a UTI Oct 2016 and didn't have another one before her passing in Sept 17.

There might be a decline in baseline from moving. Each adjustment is a big deal, as something which would seem just inconvenient or mildly annoying to a younger person is much bigger to someone with dementia.
Obviously this is going to be a good change for her but it's only been two weeks. She'll probably need more time to adjust and stabilize.
I'm 56 and I don't enjoy moving one bit. How much harder must it be to someone who is slightly disoriented?
She may need to move to Assisted Living, as Independent may be too difficult for her at this stage. Is anyone checking on her? Does she have a sitter, companion, or nurse who can visit with her on a regular basis?

I also have issues with my mother calling at odd hours. Hopefully yours will do better overall after she's more used to her new environment.

I don't think she should be independently living the way you describe her. Handle the UTI and then see about moving her before she gets settled into the current situation. Better to be assistedly living than ill on her own and unable to call! And I agree with not paying for phone service in AL. There's always a phone to use, but the don't always remember where. You can also put your phone on silent during certain hours if it's a mobile, or turn off the ringer when you go to bed and on when you rise for regular phones.

I purchased my wife a clock that has large numbers and letters. The first line spells out the day, second line list the time with am or pm, last line list the month, date, and year. When she wakes up the clock is in front of her on the dresser. Bought it from Amazon.

It is not a problem with having "no sense of time". It is a common symptom of dementia. A clock likely will not help. Mom will either not look at it or be able to understand what it means even if she does look at it. She would never be able to process "I cannot call this early". Too much reasoning for someone with dementia to be able to accomplish, successfully.

My mom in the early stages would call at all hours, 1, 2, 3, am, 10, 11 p.m. And these were calls of anxiety, confusion and fright. She did not know where she was and "who is this man in my bed", "I don't know him and do not want him here". This was when we finally began to understand what was going on in mom's Alzheimer's ravaged brain.

I agree with others, maybe a UTI, or a new decline maybe caused by the move. Changing environment and residence is very hard on those with dementia. Sounds as if she needs memory care rather than assisted living, a higher level of care.

It is time to take away her phone because you don't know who else she is calling .... even 911 to find her?

I had to do this with my mom & she hardly noticed - on a single long weekend she called her lawyer [found the business card] 9 times leaving long message each time that made no sense - it cost $250.00 us for lawyer to try to figure out the messages -

The lawyer asked [strongly] for me to take the phone away - I phoned the NH to unplug the phone - when I went there I picked up phone I had no dial tone & showed her then I said it needed to be fixed so I had to take it & would return it when it was okay - she never asked for it & only once called me from the community phone

However the staff said she wanted to speak to her favourite banker so she would ask the staff to call him - so they would dial an internal extention where another staff member would answer like they were the bank & when she asked for him then they would answer he was on lunch/on vacation/on days off etc so we have no idea how often she was calling the bank

The staff will not make 5:00 AM calls & when she asks for the help they will gently direct her back to bed - you will sleep better & the staff will have a better handle on her behavior - sounds like a win/win all around

My mom’s been AL for 2.5 years. Sounds very similar to your mom. She calls very often around 3:30 pm. Panting, confused, scared. Thinks it’s her first day. I tell her I will be there in 30 minutes. Sometimes works. Occasionally get the early morning call. I usually call nurse’s station ask them to check on her. That helps greatly. Have you tried that?
My mother’s sweet personality has not changed. As for turning off the phone, I hate to think of her scared and not being able to reach out. Nurses station immediately next to her room, but she doesn’t remember that. As much as it hurts me to get those calls, (I’m the only one she ever calls,) I’m glad to be able to try to help her.
As for moving to different level of care, many, many of residents in her AL obviously have dementia/Alzheimer’s.

Sorry this is so long....If your mom is living in Independent/Assistant Living, please reconsider and move her to a memory care center, especially when you stated it might not be before long that she starts wondering. If she is mid/moderate stage Alzheimer's and Vascular stage she should not be left alone. Please have her check for UTI too, but she still should not be left alone.

If your mother did wonder there is a big chance that she may not be able to find her way back home. My mother now is in late stages of Alzheimer's now lives in a memory care center but when she was still living alone in her home she did many things that my brother and I determine it was time that our mother should not be left alone any longer. One time when I was visiting mom she just went out the door and I had to hurry up to put shoes on (after that got slip on shoes and kept them by the door) and by the time I got out the door she was at end of the street.  I watched her for a few moments and she was looking around, you could tell she had no idea where she was.  I walked to the corner and calling her name the whole time.  You could tell she was relieved to see me.  She did this with my brother also, so we both made a decision that she could no longer stay by herself.  You wouldn't want something like this to happen to your mother it was pretty scary.

For the first 2 years we hired a lady who knew our mom and she would stayed 3 days and nights, she was wonderful and caring to our mom. For 2 days my niece came to stay, but when it got too much for her we had to go through an agency to provide care. My brother stayed with her on weekends. I was unable to help since I worked and lived 700 miles away, but each summer I used my vacation time to give everyone a mini break. One time when I was there it was an extremely hot summer and mom kept turning off the air, so after the air being turned on and off, I decided to leave air off and got a fan, she kept turning off the fan and opened the door for "air". I stopped this when the mosquito's and bugs got so bad. This didn't go over well. Where your mother is there isn't anyone watching her all the time and they will not know if she leaves or which way she goes or turns off the air or heat since your mom may have no idea of how hot or cold they are, especially in NC.

There are many different types of memory care centers, some are like nursing homes, some are like in home memory care centers (I question the care in some of those. The patients there did not look happy) or some are like mini apartments. This is where you have to personally visit each care center. Do not call them, just show up so you know how clean they are and how patients are taken care of. You might want to show up around lunch or dinner time, so you can see what type of food they are feeding them. We visited this one place and the food looked like slop, crossed this place off our list. There was this one place that was rated very good, but when we went in it was like a hospital no patients about and all room doors closed. We finally seen several patients and they were in wheel chairs and looked doped up. We immediately left and crossed this one off our list. We finally found a great place for my mother, she has a nice efficiency style apartment at the memory care center and it is fairly close to my brother. He stops in several times during the week just to check up on her. At this memory care center she will stay in the same room until the end which doesn't upset them moving from unit to unit as their stages worsen. At her care center she does have to do 2 years self pay and then they will accept Medicaid. So my mother and father saved enough to pay for one year plus we sold our mother's house all goes to her care and staying there.

This care center gave our mom a doll, which she loves and cares for. Since it gives her comfort, we approve of it.

Why is she in Independant/assisted living? Does she have a wrist band in case she wanders off somewhere, leaves the facility? Gets on a shuttle and gets lost? Does she have access to a stove? She could leave something on it, and potentially cause a huge problem.
She needs more support than that. You can talk to her doc. They might be able to give her some meds for a week or 2 to help get her back into the right sleep cycle. Up all night after a change is common. It might not have to be long term.
Change/stress on the elderly effects them in different ways. She is in a new place. She might like it, but then not feel comfortable at night, bc it is a strange bed to her. Not her house.
Maybe the assistants and get her in more activities to tire her out, so she sleeps. Or not let her nap so long in the afternoon? Im sure in time she will settle down. She has only been there a short while.
If her memory is that bad, she should be in a more controlled environment. You dont want to deal with trying to find her if she wanders away in the cold.

Dear AbbyRose,

Yes, this stage (any stage) is difficult and you often wonder how you will get through it. However, in reading your letter, it has dawned on me that different patients "progress" differently through the stages of Alzheimer's. My 95 year old Mom, wandered first and tried to leave the AL facility at all hours of the night to go back home to her husband, who had died years before...and I might add, it was the dead of winter and she was in her pajamas. She now is going through what your Mom is doing....trying to figure out just where she lives and why she's where she's at. What I'm saying is that, yes, while there are certain criteria for the stages of Alzheimer's, they all don't fit into a neat cubby hole. So don't think that your Mom is at the end of life, but more that she is into another stage of the same plateau. My Dad was diagnosed with early onset dementia at 49 and went into various stages for almost 15 years. Hang in there.

Your mom has only been in the new living arrangements for a couple weeks. Give her time to adjust. My dad, when he was in the nursing home, was quite sharp mentally, but it was hard for him to know what time of day or night it was. I felt that it wasn't right to take his phone away, however, he knew to call my land line only. If I didn't answer, he could leave a message. The ringer on the land line was turned off next to my bed. If there was an emergency, the nurses knew that they could call my cell phone which I always kept on. This arrangement allowed me my sleep and discouraged dad from having a long phone conversation during a time that his roommate might like to sleep as well. The other strategy before you take the phone away is to get one with programmable buttons. Then, you can steer the calls like I did for those late night or early morning calls. Dad and I had many lovely phone conversations. I even read aloud to him over the phone. But the phone ringing in the wee hours can get adrenaline pumping and prevent sleep and I found that my strategy worked for me.

After a lot of interrupted sleep, I now turn my phone ringer off every nite, & turn it on again in the morning: after I've had a chance to wake up. (Also, when my mother was making nasty calls to me, I set the A.L.F. phone # to voicemail only). You don't have to do this now of course , but after a while, it was a lifesaver for me.

Why is she living in an Independent-Assisted Living Facility? She may need more care. And yes, turn off your mobile device ringer in your non wakeful hours.