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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I consent to the collection of my consumer health data.*
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
My Mom has a long term care policy that she paid for while she was still working. What do I need to do to get started? I feel that my Mom needs to start having, to some degree, in home help.
#1 Find the paperwork. If mom won't or can't show you, get someone to take mom on an outing while you look for bills, policies, handbooks, letters. Try her check register--go several months back because many LTC policies require payment only every 3 months. If nothing else works, go on her bank web site and create an online log-in, then look at check history and individual check images.
#2 Call the LTC policy company. Pretend you are mom. Make sure to have her social security number, birth date, address, zip code, phone, and any other identifying info handy. If you don't have the policy number, just pretend you're confused and can't find it. If you were not able to find policy and bill info, ask for a policy handbook to be mailed to mom's address. Ask how much your bill is and when it's due.
#3 While you're on the phone with LTC policy company, ask how much coverage you actually have. How many months / how many dollars total.
#4 If they tell you that you canceled the policy or that you decided to pay less and receive less coverage, ask when you did that. It might not be too late to change back to full coverage.
#5 Ask them to set up an alert for your daughter (you.) Ask them to alert your daughter if you cancel or reduce the policy or forget to pay the bill. Give them your own real phone number for the alerts--not mom's phone number.
#6 If policy was cancelled and can't be reinstated, ask about "contingent nonforfeiture." This is where they offer coverage up to the actual dollar amount that mom paid into the policy over the years--at least it's not a total loss.
#7 Job well done. Sneaking--get used to it. But don't try this with any federal benefits.
You will need to access the policy and read it carefully. Some long term care policies have inclusions and exclusions that are mandatory, and you will need to understand what is included. I am assuming you know where the policy is, and what company it is with, and if it has been kept up to date. If you are thinking this is coming it is a good time to get ALL your paperwork together. Consider an hour of time with an Elder Law Attorney to make certain Mom's will is as she would wish it to be, and that powers of attorney for both health and financial, DPOA are in place, so that you can act for Mom when/if you were required to. Assure your Mom that all of this is done because if there were to be changes of any kind medically it would be too late to address all these things. Even if your Mom has some degree of early dementia she can participate with a Lawyer just so that he examines her to know that she is competent and understands decisions. Wishing you good luck in getting started on this.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
#2 Call the LTC policy company. Pretend you are mom. Make sure to have her social security number, birth date, address, zip code, phone, and any other identifying info handy. If you don't have the policy number, just pretend you're confused and can't find it. If you were not able to find policy and bill info, ask for a policy handbook to be mailed to mom's address. Ask how much your bill is and when it's due.
#3 While you're on the phone with LTC policy company, ask how much coverage you actually have. How many months / how many dollars total.
#4 If they tell you that you canceled the policy or that you decided to pay less and receive less coverage, ask when you did that. It might not be too late to change back to full coverage.
#5 Ask them to set up an alert for your daughter (you.) Ask them to alert your daughter if you cancel or reduce the policy or forget to pay the bill. Give them your own real phone number for the alerts--not mom's phone number.
#6 If policy was cancelled and can't be reinstated, ask about "contingent nonforfeiture." This is where they offer coverage up to the actual dollar amount that mom paid into the policy over the years--at least it's not a total loss.
#7 Job well done. Sneaking--get used to it. But don't try this with any federal benefits.
I read your profile. I see where your mom has Parkinson’s disease.
I know how challenging it is to care for a parent with Parkinson’s disease. My mom has it too. She lived with me for 15 years.
Best wishes to you and your mom.