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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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My mom said she was in therapy and they removed her glasses. They never gave them back and now they are lost. Who is responsible. They are saying SHE lost them. She can't walk so I don't see how. She only goes to therapy and to her room...
First speak with the manager of the center and give them an opportunity to find them
This is tricky but I advise you read the contract signed on admission to find out what their liability is. Often in the paperwork the rehab/NH will have language about these type of situations and won’t pay for replacement if glasses or hearing aides are lost while a person is a resident.
Brace yourself but you may have to take a loss. Why would they have taken your mother’s glasses off if she needs them to see?
Your mom could have forgotten what happened to the glasses and blame the staff with no malice intended.
I buy a big 6 pack of reading glasses every 6 months from Sam's or CVS or Amazon in 3.00+ for mthr. She loses them but I figure other folks can wear them just as well. In a care home, accessories are for the community as much as they are for our individuals.
My Mom lost her glasses the first week in the AL. She had left them in an empty room they used for a demo. I took a picture of them. Front and side. One day I was looking at her and something just wasn't right. Her glasses were square, not oval. Found out she had her hair done that day and the stylus (my GF actually) had mixed the glasses up. GF remembered who had been there at same time as Mom and they just exchanged glasses.
You really can't blame the facility completely. They allow residents to wander and they go into other peoples rooms and take what is out in the open. I would thought keep on them about Moms glasses. Don't just tell the nurses desk, in list the aides. If Mom has a roomate see if they are in her side drawer.
Daughteris6, one time my Mom had misplaced her glasses. After a lot of searching and days later, I brought in a flashlight to the nursing home so I could look under the bed.
Sure enough, there were Mom's glasses laying up against a large brace under her hospital bed, one could barely seen them even with a flashlight. So keep looking.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
This is tricky but I advise you read the contract signed on admission to find out what their liability is. Often in the paperwork the rehab/NH will have language about these type of situations and won’t pay for replacement if glasses or hearing aides are lost while a person is a resident.
Brace yourself but you may have to take a loss. Why would they have taken your mother’s glasses off if she needs them to see?
Your mom could have forgotten what happened to the glasses and blame the staff with no malice intended.
You really can't blame the facility completely. They allow residents to wander and they go into other peoples rooms and take what is out in the open. I would thought keep on them about Moms glasses. Don't just tell the nurses desk, in list the aides. If Mom has a roomate see if they are in her side drawer.
Sure enough, there were Mom's glasses laying up against a large brace under her hospital bed, one could barely seen them even with a flashlight. So keep looking.