I'm just curious to hear your experience, both good and bad, with any of these agencies. We've been on phone today trying to see what we can do for MIL because there's self neglect going on and after speaking with both the local and state offices, it sounds like there's nothing they can or will do. I see so many people on here suggest when others ask for practical suggestions to help with issues they have with loved ones say call your local Area Agency on Aging but honestly, they seem like no help at all. So I'd love to hear what your personal experiences are.
Several family members complained. APS took the position that the woman was dying, perhaps in a few weeks, and that they thought the family member was doing a good job of providing care.
It was devastating, well beyond disappointment. I thought their position and refusal to intervene was disgusting and inexcusable.
Yet I've read here that they sometimes harass other family members. I have the impression it varies by jurisdiction, and by how close someone is to death's door.
I've had various experiences with AAA; they sponsor an excellent caregiver's expo annually in my area. I've only called them a few times but don't remember it if was that agency or another one that spans 2 counties that wasn't very responsive or very reliable.
They are all unique. So much depends on the luck of the draw. The person who you deal with may be new. My suggestion is go up within the organization and go outside to state regulatory departments. Use email correspondence to have a written record.
WHO IS the THEY that helped you?